ASK US ANYTHING.

Count the people you cook for. The 15″ feeds 4–6, the 18″ feeds 4, the 21″ feeds 6–8, the 23″ feeds 10–12, the 25″ feeds 12+ and the 27″ feeds 20+. Same ceramics, same warranty — the only question is how many people you feed.

Barbecues not in stock are fabricated to order in our multi-firing process — allow up to 10 weeks. It’s a kiln schedule, not a warehouse delay.

Every size from 18″ up comes with side tables and a wheeled cart. The 15″ ships on a short stand instead, to stay table-top sized.

Everything but the charcoal: the triple-fired ceramic barbecue, its stand (side tables and wheels from 18″ up), a dome-mounted thermometer, the ceramic fire box and fire ring, and a stainless charcoal grate and cooking grate. The 23″ and up add a smoker chute.

At checkout, through Ziina: card, Apple Pay or Google Pay. Prices are in UAE dirhams (AED), and we never see or store your full card number. We don’t offer instalment plans at the moment.

Not at the moment. Diwani calligraphy used to be hand-made here by our Dubai-based artists, and it’s unavailable right now. Message us and we’ll let you know when it’s back.

Yes. Our Dubai-based artists lay kintsugi seams in 99% pure gold — every commission made to order, about three weeks from sketch to fire.

If something isn’t right, tell us — we’d rather fix it than argue about it. Unused accessories in their original packaging can come back; the returns policy has the details.

All seven emirates: Dubai, Abu Dhabi, Sharjah, Ajman, Umm Al Quwain, Ras Al Khaimah and Fujairah. We don’t ship outside the UAE at the moment.

Every grill ships free. Orders of AED 500 or more are free too; accessory-only orders under AED 500 pay a flat AED 35. You’ll see it in the cart before you pay.

Each product page shows whether your colour and size are in stock. Kamados we fire to order take about ten weeks — three times through the kiln, and that can’t be rushed. We confirm a delivery date with you before anything leaves the workshop.

Delivery and assembly are arranged with every kamado. We’ll go through the details with you when we confirm your delivery date.

From about 37 kg for the 15″ to about 150 kg for the 27″. The 15″ really needs two people and an SUV; from the 18″ up it rolls on its cart once it’s set up. Please make sure there’s a clear, level path — the 27″ needs about 90 cm of access.

Check your order when it arrives. If anything is damaged or missing, message us on WhatsApp with your order number and photos, and we’ll put it right.

Our restaurant-grade hard-wood coal — we searched Ghana, Vietnam, Indonesia, Thailand and Sri Lanka for coal clean enough to sit under your food. Large pieces; on the 15″, break it into smaller fragments for the chamber.

Paper or kindling, or a chimney starter. Never lighter fluid or chemicals in a kamado — you’ll taste it for days.

With the vents. Top vent to bottom door, the chamber seals tight against unwanted air — open up for a screaming sear, close down for low-n-slow. For an all-night brisket at 125°C: top vent open a 2 mm crack, bottom door one finger’s width. Set it once, then leave it alone.

Long enough to sleep through. Set the dome to 125°C before midnight and the ceramic holds the line all night on one load of coal — our flagship brisket takes 16 to 18 hours.

Smoke, grill, roast or bake — low-n-slow to a screaming sear under one dome. Every recipe on the site is tuned for ceramic: coal load, vent settings, dome temperature, and what to do while you wait.

Yes, with Divide & Conquer: a three-tier platform, two half-moon grates and two ceramic heat deflectors — hot zones and cool zones inside one dome. Sear on one side while ribs sit low and slow on the other. It fits all six sizes.

Yes — with the pizza stone (21″ and up): 1.5 cm of ceramic, vents wide open, lid down, stone ripping hot.

No. When you’re finished, throw water on it if you want — it’s not going to crack. Three firings at 1,400°, 1,700° and 1,800°C, backed by a 25-year warranty on the ceramics against material defects.

Yes. It’s fired three times, until the ceramic is hard enough to shrug off a Dubai summer. Desert summers, boat spray — it shrugs.

The ceramic body — the dome and the base — for 25 years, against material defects. Parts that wear with use, like the thermometer and the grates, sit outside it, and so do accidents: a drop or a hard knock isn’t a material defect.

It takes a minute and puts your grill on record: we email you a warranty reference to quote if you ever need us.

Message us on WhatsApp with your warranty reference or order number, a short description and photos of the problem. We’ll tell you what happens next — repair, a replacement part or new ceramic.

In the kiln. The glaze fuses into the ceramic in the second firing — colour that lives in the surface, not on it. Seven glazes, from olive green to mustard yellow.